A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.
Weitere Zitate von Susan C. Young
Zum Autor"Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present."
"To touch or not to touch . . . That is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action."
"You can take your power back and silence the criticism and lies NOW!"
"If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations, and frustrations."
"Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend."
"Self-confident people take the initiative to move forward in the direction of their dreams."